Privacy Policy

Last Updated: [06.27.2025]

At Empire Erotica, your privacy is of utmost importance to us. We are committed to maintaining the confidentiality, integrity, and security of your personal information. This Privacy Policy outlines how your data is collected, used, and protected when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following personal information:

  • Name, email address, phone number

  • Shipping and billing addresses

  • Payment details (processed securely through Shopify Payments or PayPal)

  • Order history and product preferences

  • Device information, IP address, browser data, and cookies

2. How We Use Your Information

Your information is used to:

  • Process orders and manage transactions

  • Send order confirmations, shipping updates, and relevant account notifications

  • Provide customer support

  • Offer personalized promotions (with opt-out option)

  • Improve site functionality and user experience

We do not sell or rent your data to third-party marketers. Information may only be shared with service providers directly involved in order processing (e.g., payment processors, couriers).

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain your shopping cart and preferences

  • Improve website performance

  • Analyze site usage for internal analytics

All cookies are stored securely and used exclusively for internal operations. You can disable cookies in your browser settings, though some features may become unavailable.

4. Email Communications

We may send you:

  • Transactional emails (order updates, shipping status)

  • Promotional emails with discounts and product highlights

You may unsubscribe at any time by clicking the link in the footer of any promotional email.

5. Data Retention

We retain your personal information for up to three (3) years following your last interaction to:

  • Respond to inquiries or disputes

  • Comply with legal and financial obligations

  • Maintain order history for your reference

6. Your Rights

Depending on your jurisdiction, you may have rights to:

  • Access or review your personal data

  • Request corrections or updates

  • Request deletion of your data (except where legally required to retain it)

To make a request, contact us at customerservice@empireerotica.com. We will respond within a reasonable timeframe.

7. Data Security

Your information is protected using secure servers, encryption, and limited access controls. Despite our best efforts, no system can be 100% secure, and we encourage users to protect their login credentials.

8. Policy Updates

We may revise this Privacy Policy as our business or regulatory environment evolves. Changes will be posted on this page, and your continued use of our site will signify your acceptance.